The Block Exemption regulation (BER) exists to protect consumer rights and provides the freedom to service and repair vehicles at any garage outside of the dealer network, in the independent aftermarket.

More importantly, changes to the BER in 2002 included clauses intended to increase choice when it comes to servicing of a new car. It clearly states that you cannot be obliged e.g. as a condition of warranty, to have your car serviced by a franchised dealer.

For the independent repairers, the regulation acts to secure open access to technical and repair information so that they can carry out any servicing or repairs in line with the manufacturers schedules and procedures and use replacement parts, as long as the products used are of matching quality to the OE product.

This is good news for the vehicle owner as it means that BER provides the flexibility to use any local garage, with the benefit of having reduced servicing and repair costs, which is much better value for money compared to the franchised network.

The Bailcast range of premium quality products meet or exceed the quality requirements applicable for the use of spare parts for repair or maintenance of motor vehicles by authorised repairers, as defined in the Aftermarket Block Exemption Regulation (EU) No461/2010. They also comply with the requirements of articles 18 and 20 of Commission Notice no 2010/c 138/05 – Supplementary guidelines on vertical restraints in agreements for the sale and repair of motor vehicles and for the distribution of spare parts for motor vehicles.

Should you have any questions over the quality of Bailcast products or you are being wrongly informed about the nullification of your warranty due to the use of Bailcast products, then please contact us through our contact us page on this website